Staff & branches

Adding a staff member

Owners create staff as username and password sub-accounts in Settings, Team Members — there is no email invite step.

Updated 9 September 2026العربية

As the account owner, you create every staff account directly — there's no email invite to send and wait on.

Create a staff account

  1. Go to Settings, then Team Members

    This is where every staff account is created and managed.

  2. Fill in their details

    Name, a username, and a password. Choose a role — Cashier, Branch Manager, or a custom role.

  3. Assign a branch, if you want to

    Branch assignment is optional.

  4. Save, and share the login yourself

    Give the username and password to your staff member directly.

Staff account caps by plan
PlanStaff accounts
Free1
Growth5
PremiumUnlimited

When someone leaves, an owner can remove their account from the same Team Members screen.

Next steps

Frequently asked questions

Does Waya email my staff an invite link?

No. There is no email invite. You create the username and password yourself in Settings, Team Members, and give the login to your staff member directly.

What happens if I'm already at my plan's staff cap?

You'll need to either remove an existing staff account or upgrade to a plan with more room — Growth allows 5, Premium is unlimited.

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