Do my customers need to install an app?
No. The card lives in Apple Wallet or Google Wallet, which are already on the phone. Customers on other devices get a web card at the same link. The only Waya app is the optional one your staff can use to scan.
Does Waya connect to my point-of-sale system?
It does not need to. Stamps and points are added by scanning the customer’s card on a phone, so Waya works next to whatever till, cash drawer, or payment terminal you already run. Nothing about your checkout has to change. On Premium you can optionally connect your POS or accounting system — Daftra, Qoyod, Loyverse, Zoho, Wafeq, or Odoo — to automate rewards from real sales.
What happens after 100 customers?
The free tier stops accepting new customers at 100 and at 100 wallet messages a month. Everyone already enrolled keeps their card and keeps collecting. Growth is 85 SAR a month for unlimited customers; Premium is 149 SAR. Both are flat monthly fees — Waya never takes a percentage of your sales.
Is Waya only for Saudi businesses?
Waya is built in Saudi Arabia, prices in Saudi riyals, and supports Arabic and English cards, so it fits the local market best. The wallet technology itself is global: if your customers carry iPhones or Android phones, the card works.
Can I see who is coming back and who stopped?
Yes. The dashboard shows visits, redemptions, first-time versus returning customers, and which regulars have gone quiet, and you can send a win-back message to that group from the same screen.