Per-Branch and Per-Card Reports
Break Insights down by branch or by card to see busiest hours, top customers, and how much notifications move your return rate.
If you run more than one branch or more than one card, Insights lets you break your numbers down.
By branch and by card
- Filter Insights by branch to compare locations against each other.
- Filter by card to compare programs if you run more than one.
Busiest hours and days
Insights shows your busiest hours and busiest day of the week — useful input if you're setting up peak-day autopilot campaigns, or deciding when to schedule staff.
Top customers
A table of your most frequent customers, so you know who your regulars are without digging through the customer list manually.
Notification Impact
Notification Impact shows the return rate within a window of days after you send a notification — a read on whether your messages are actually bringing people back in.
Using branch reports to spot problems
If one branch's return rate is noticeably behind your others, it's worth checking whether staff there are scanning consistently — a location with fewer scans per visit will show lower numbers even if actual customer traffic is similar. Comparing by-branch reports side by side is often the fastest way to catch that kind of gap.
Next steps
- Read your Home dashboard cards
- Understand your return rate
- Try peak-day autopilot
Frequently asked questions
Is per-branch reporting available on every plan?
No — Insights, including the by-branch and by-card breakdown, is a paid-plan feature.
Can I compare branches over a custom date range?
Yes — Insights has a date range picker you can apply alongside the branch or card filter.