Plans and limits
Compare Free, Growth, and Premium: customers, messages, cards, branches, and staff limits, and what each plan unlocks.
Waya has three plans — Free, Growth, and Premium — and each one has its own customer, message, card, branch, and staff limits that the system enforces automatically. Free is free forever with no credit card required, and fits a shop trying loyalty for the first time.
The three plans
| Plan | Price | Customers | Messages/mo | Cards | Branches | Staff | Active campaigns |
|---|---|---|---|---|---|---|---|
| Free | 0 SAR | 100 | 100 | 1 (stamp card only) | 1 | 1 | 0 |
| Growth | 85 SAR/mo or 867 SAR/yr | Unlimited | 5,000 | 10 | 3 | 5 | Up to 2 |
| Premium | 149 SAR/mo or 1,520 SAR/yr | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
What Growth and Premium unlock
- Growth adds points, balance, and discount card types (Free is stamp cards only), up to 2 active campaigns at a time, and advanced analytics.
- Premium adds unlimited everything, plus the accounting and POS connectors in Settings → Apps — see Connect an accounting or POS system.
Next steps
Frequently asked questions
Are my customers or cards deleted when I hit the Free plan limit?
No. Your customer data and cards stay fully saved — only new enrollment and notification sending pause temporarily, until you upgrade.
How is the annual price calculated?
The annual price is roughly the monthly price × 12 with about a 15% discount, charged as a single payment at signup.
Can I change plans at any time?
Yes — upgrade from the billing page in your dashboard whenever you like, or downgrade or cancel from the same page.
Do staff accounts count toward the "customers" limit?
No. Customers and staff accounts are two separate limits — see Staff roles & permissions for how many staff each plan allows.