Campaigns

Using the Campaign Wizard

Build a visit-multiplier or gift campaign with the Campaign wizard, and see how many campaigns you can run at once on your plan.

Updated 9 September 2026العربية

The Campaign wizard in the Campaigns tab walks you through building a multiplier or gift campaign step by step.

Two campaign kinds

  • Visit multiplier — customers earn extra stamps or points for visits made during the campaign window. Useful for a slow period you want to boost, like a weekday afternoon.
  • Gift — sends a claimable gift to selected customers. See Gift cards.

How many campaigns can run at once

Active campaign concurrency by plan
PlanActive campaigns
Free0
Growth2
PremiumUnlimited

Campaigns are a paid-plan feature — Free shops can use broadcasts and automatic triggers, but not the Campaign wizard.

Building a campaign

  1. Open the wizard

    In the Campaigns tab, start a new campaign.

  2. Pick a kind

    Choose multiplier or gift.

  3. Set the details

    Dates, audience, and message.

  4. Launch

    Send now, or schedule it — see Scheduling a campaign.

Choosing between the two kinds

A visit multiplier is best when you want to change customer behavior over a period — pulling people in on a normally quiet day, or rewarding loyalty around a specific event. A gift is best for a one-time, individual gesture — a birthday, a thank-you, or a targeted win-back nudge to a specific customer rather than a whole segment.

Next steps

  • Schedule your campaign for later
  • Send a gift campaign
  • Try peak-day autopilot
  • Compare Growth vs Premium

Frequently asked questions

Can Free-plan shops run campaigns?

No — Free plan concurrency is 0 active campaigns. Growth allows 2 active at a time, and Premium is unlimited.

What happens if I try to launch a third campaign on Growth?

Growth is capped at 2 active campaigns at once — you'll need to wait for one to finish or upgrade to Premium for unlimited concurrency.

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