What should the automatic stamp-added message say at a salon?

A stamp-added message should confirm progress and count down to the reward

The automatic stamp-added message at a salon should confirm the scan worked and tell the client exactly how many visits remain before her reward — that combination is what makes the trigger useful rather than just a receipt.

This is one of Waya's automatic triggers, firing the instant a stylist scans the client's card, with no manual step required from staff beyond the scan itself. It also doubles as quiet proof the scan actually happened, which matters if scanning discipline has ever been inconsistent at your salon.

Three versions follow, all built around confirming the stamp and counting down.

Three ready-to-send stamp-added messages

Each version references a specific stamp count, which reads as more credible and motivating than a generic "stamp added, thanks!" with no number attached.

All three fit comfortably under 100 characters, well within lock-screen display limits.

Trigger it automatically — never send it by hand

This message should always be the automatic trigger, never a manual one-off — sending it by hand would require staff to remember every single scan, defeating the purpose of an automatic confirmation. Set it once, and it fires consistently regardless of which stylist or shift performs the scan.

If stamp-added messages seem to be firing inconsistently, that's usually a signal the underlying scan itself isn't happening consistently, not a problem with the trigger — see the scanning discipline guide if that's the case.

1. Open the automatic triggers screen

   Find the stamp-added trigger under automatic messages in the dashboard.

2. Write it to reference the countdown

   State how many visits remain, not just that a stamp was added — the number is what motivates a return.

3. Turn it on before launch, not after

   It should fire from the very first scan, not be added once the program is already running.

4. Test it on your own card

   Scan a test enrollment to confirm the message reads correctly on both Apple Wallet and Google Wallet.

5. Treat inconsistent firing as a scanning signal

   If the message isn't appearing reliably, check whether the scan itself is happening at every visit first.

Character-length guidance for a stamp-added message

Keep it under 100 characters — this message needs to communicate a confirmation and a specific number in one glance, which is enough content for a single short sentence without padding.

Resist the urge to add a full explanation of the reward structure every time; the client already knows the terms from enrollment, so a bare number does the job better than a repeated explanation.

• State the countdown number, not just "stamp added"
• Keep it under 100 characters — one clear sentence, no padding
• Never send it manually; it should always be the automatic trigger
• Treat missing or inconsistent messages as a scanning-discipline signal, not a trigger bug

Why this trigger doubles as a quiet quality check

Because the stamp-added message fires only when a scan actually happens, it functions as a passive audit of scanning discipline without anyone having to run a report. If a regular client mentions she never got the message, that's worth investigating the same way a missing entry in the dashboard would be.

One Waya car wash discovered its scanning gap partly through exactly this kind of signal — customers coming back but not seeing consistent confirmations, which traced back to staff not scanning every visit, not a fault in the trigger itself.

Waya's limits, stated once

Stamp-added messages draw from the same shared monthly balance as every other trigger — Free 100 a month, Growth 5,000, Premium unlimited — and count toward that total the same as a manual campaign send.

As with every trigger in this guide: no SMS channel, no POS or till integration (the stamp only happens because a staff member scans by hand), and the Android merchant app remains in closed testing. For the reward-side equivalent, see reward-redeemed notification copy and the salon loyalty guide.