How do I add a second and third branch to my salon loyalty program?

Adding a branch is an address, not a new program

Adding a second and third branch to your salon loyalty program means adding each new location's address to your existing Waya dashboard — you don't start a new card, a new dashboard, or a new client list. Growth covers up to 3 branches on one card, and Premium removes the branch limit entirely.

This is the single biggest advantage of one shared card over separate loyalty setups per location: a client who enrolled at your first branch can walk into your new second branch and her stamps, points, and history are already there.

It's also worth planning staffing before the doors open rather than after: see staff roles for a salon for how Cashier and Branch Manager accounts split across multiple locations.

What actually needs setting up per new branch

Each new branch needs its own physical QR poster at reception, its own geofence radius if you're using it, and typically its own staff accounts — but not a new card design, reward threshold, or message trigger setup, since those stay shared across the whole salon.

This is different from switching loyalty providers entirely, where every branch effectively starts from zero. Adding a branch inside Waya is closer to opening a second till at the same store — the loyalty layer underneath doesn't change at all, only the physical footprint it covers.

• New QR poster printed and placed at the new reception
• New branch address entered for reporting and geofence
• Staff accounts added or reassigned for the new location
• Card design and message triggers stay exactly as they were

What stays shared versus what's per-branch

It's worth being clear about which settings apply salon-wide versus which need repeating for each new address, so you don't accidentally redesign the card thinking it's branch-specific.

Geofence is the one setting most likely to need real thought per branch, since a mall location and a standalone street location call for different radius choices.

Opening your second and third branch in six steps

Do this before opening day of the new location, not after.

1. Confirm your plan covers it

   Growth covers up to 3 branches total; a fourth needs Premium.

2. Add the new branch's address

   This feeds reporting and geofence for that specific location.

3. Print a QR poster for the new reception

   Every branch needs its own physical poster, even on a shared card.

4. Set staff accounts for the new location

   Decide whether existing staff cover it or new Cashier accounts are needed.

5. Set the new branch's geofence radius

   Adjust it based on whether it's a mall or a standalone street location.

6. Announce the shared card to regulars

   Let existing clients know their card already works at the new branch.

One announcement message covers the whole client base

A single one-off broadcast to your existing clients is enough to tell them their card already works at the new location — there's no need for a separate welcome flow just for this announcement.

Keep it short and specific to the new branch's location so it's clearly relevant, not a generic salon update.

Test one branch on Free before expanding

It's worth confirming your program works well at a single branch on the Free plan — up to 100 customers, 100 messages a month, at 0 SAR, no credit card required — before paying for Growth's multi-branch support at your second location. That way, any fix you need to make happens once, on one branch, instead of being repeated across three locations after they've all opened.

One limit that applies at every branch: Waya has no POS or till integration, so staff at each new location still add stamps by scanning the client's card manually, exactly as they do at your original branch, whether on the web dashboard or the Waya iOS app.