The recommendation: yes, give detailing its own tier
Interior detailing usually varies in price by vehicle size and service depth in a way a basic exterior wash doesn't, which makes it a poor fit for the same stamp card. Run detailing on its own points tier — tied to riyals spent — separate from the exterior-wash stamp card, so pricing variation is reflected fairly instead of forcing every detail job to count as one flat stamp regardless of cost.
Keeping the two mechanics separate also protects the basic-wash card's simplicity: a customer who only ever gets exterior washes shouldn't have to think about a points system built for a service they never buy.
One combined card vs. a separate detailing tier
The choice comes down to whether your detailing price list is close enough to your wash price list to treat identically — for most washes, it isn't.
| One combined stamp card | Separate detailing points tier | |
|---|---|---|
| Fairness across services | Poor — flat stamp regardless of detail cost | Good — points scale with spend |
| Complexity for basic-wash-only customers | None added | None — they never touch the detailing tier |
| Setup | Single card, single threshold | Second card, points tied to riyals spent |
| Plan requirement | Free and up (stamp) | Growth or Premium (points) |
A concrete example: separating the two services
Take a wash charging 30 SAR for a basic exterior wash and 60-120 SAR for interior detailing depending on vehicle size. On the exterior-wash stamp card, a 6-stamp threshold with the 7th free stays simple and fair, since every basic wash costs the same. On a separate detailing points card at 1 point per SAR spent with a reward at 500 points, a customer paying 80 SAR per detail earns the reward in roughly 6-7 visits — proportional to what they actually spent, unlike a flat stamp would be.
A customer who only ever buys basic washes never interacts with the detailing card at all, and a customer who does both builds progress on two cards simultaneously — which is exactly the outcome you want, since the two services have genuinely different economics.
- Basic exterior wash, flat price → keep on the existing stamp card
- Interior detailing, priced by vehicle size or depth → separate points card, tied to riyals spent
- Customer who buys both → naturally builds progress on both cards, no extra setup per customer
- Detailing priced close to a flat rate → a second stamp card can work instead of points, if pricing is uniform enough
Why forcing detailing onto the wash card creates a fairness problem
If interior detailing shares a stamp card with the exterior wash, a customer paying 120 SAR for a full detail earns the exact same one stamp as a customer paying 30 SAR for a basic wash. That's not a small inconsistency — it means the reward threshold has to be set low enough to make sense for the cheaper service, which then overpays the detailing customer relative to what a points system would have given them, or set high enough for the detailing service, which then underpays the basic-wash customer.
A separate tier avoids picking one wrong number for two different services. It's the same logic behind choosing points over stamps whenever pricing genuinely varies — detailing is simply the clearest example of variable pricing most washes already have.
Setting up a separate detailing tier
Adding a second card for detailing doesn't require a second account or dashboard — it's one more card alongside the existing stamp card.
- Confirm detailing pricing actually varies
If most detail jobs are close in price, a second stamp card may work instead of points.
- Create a separate points card for detailing
Growth supports up to 10 cards per dashboard, so this fits alongside the exterior-wash stamp card.
- Set points per SAR and a reward threshold
1 point per SAR spent, with a reward around 500-800 points, is a reasonable starting point for a 60-120 SAR service.
- Keep the basic-wash card unchanged
Customers who never buy detailing shouldn't notice any difference on the card they already use.
- Announce the detailing tier once
A one-off message to customers who've previously bought detailing works better than a broadcast to everyone.
The limits that apply to a detailing tier same as any other card
A separate detailing tier doesn't change Waya's core limits: no POS or till integration, so staff record the detailing purchase by scanning the card and entering the amount on an ordinary phone; no SMS, only wallet lock-screen messages; and points cards require Growth (85 SAR/month) or Premium (149 SAR/month), since Free supports only a single stamp card.
Frequently asked questions
Should interior detailing use the same stamp card as a basic car wash?
No, if detailing pricing varies by vehicle size or service depth — which it usually does. A separate points card tied to riyals spent reflects that variation fairly, while a shared flat stamp doesn't.
Can a customer be enrolled in both the wash card and the detailing card?
Yes, and that's the expected setup — a customer who buys both services naturally builds progress on both cards, with no extra setup needed per customer.
What points rate works for a detailing tier?
1 point per SAR spent with a reward around 500-800 points is a reasonable starting point for a 60-120 SAR detailing service, giving a typical customer a reward within 6-8 visits.
Does a separate detailing tier require a new plan?
It requires Growth or Premium if it's a points card, since points cards aren't available on the Free plan, which supports only a single stamp card.
Does adding a detailing tier complicate the basic-wash card?
No. Customers who only buy basic washes never interact with the detailing card at all — it runs entirely separately, alongside the existing stamp card on the same dashboard.